Family Support during COVID-19

Below are a variety of webpages and support services to try and help all our families at this difficult time.

Please follow the link below for a short video about e-safety whilst our families are at home during this period:
On-line Resources / links for supporting young people 
A guide about what to expect age by age around anxiety, strategies and tips on when to get help. 
Talking about world trauma with kids
CoronaVirus Anxiety: 4 Ways to cope with Fear
This is a great clip for kids, explaining the virus and how to stay healthy.


Money/Finance (Updated daily)

Most up to date information for benefits, Universal Credits etc.

If a person can’t sign on or visit JC+, then they need to record in their journal that they are self-isolating because of …..(state reason) and do the questionnaire on the link below.


Derbyshire Discretionary Fund

Phone: 01629 533399 Monday – Friday 10am – 4pm



Clay Cross Foodbank

Phone: 07899878398 (All enquiries) Email: Please use email address where possible not phone number.

Community of Christ Church, Thanet Street, Clay Cross.


Freedom Community Project

Due to Coronavirus disease (COVID-19) all centres will be closed until further Notice.

The food bank is still operating and they are delivering to people that are isolated.

They are offering the advice service over the phone and via video link.

Phone: 0300 302 0334 Email:


Grace Food Bank

Referral - Email form on website.

Phone: 07580516512 (Referrals)

Phone: 07964896283 (General enquiries)

240, Lowedges Road, Sheffield.

Also covers S8 areas, Lowedges, Norton, Batemoor, Jordanthorpe.


New Hope Food Bank (Referral from agency)

Phone: 07939950713 (All enquiries) Email:

Norwood Industrial Estate, 3, Rotherham Close, Killamarsh.

Area’s covered: Creswell, Clowne, Dronfield, Eckington, Killamarsh & Renishaw.


Trussell Trust (Referral from agency) Email:

Phone: 01722580180 (All enquiries)

They are currently operating from two distribution centres only on Tuesday and Friday.

Tuesdays 1:00pm – 3:00pm The Compass, West Bars, Chesterfield (Town Centre) S40 1AZ

Friday 1:00pm – 3:00pm Loundsley Green Community Centre, Cuttholme Road, Chesterfield S40 4QU

The Monday and Wednesday centres will remain closed. Clients visiting our centres will wait outside for food packages, only being allowed in one at a time to briefly look at out of date items. We regret that this drastically reduces the close social interaction we would normally have in providing emotional support and advice to our clients, however we cannot ignore the guidance we have received.


Childrens Centres Support for 0-19 yrs

(Please phone these centres if you require support or advice. Due to the current situation drop-in’s are not advised. Screening questions will be asked prior to contact with staff.)

Alice’s View 01629 533622

Bolsover 01629 533851

Creswell 01629 537396

Eckington 01629 537169

Shirebrook 01629 537398


Starting Point /Safeguarding 01629 535353

Call Derbyshire 01629 533190


Mental Health

CRISIS Team: 01332 623700


Kooth Children and Teenagers online counselling support


Qwell Adults counselling/support


Domestic Abuse

Phone: 08000 198 668 Derbyshire 24/7 helpline


Health Up to date information on current COVID-19

Signs and Symptoms A-Z for all ages. (Updated constantly)


Online Safety (keeping children safe online)


CVS Bassetlaw CVS Phone: 01909 476118 Email:

Links CVS Phone: 01246 274844 Email:

This website uses cookies for statistical usage data. By continuing to use this site, you agree to the use of cookies. Don't show this again